Terms and Conditions
Introduction
Welcome to Vaishali Holidays! These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with the Vaishali Holidays website (the "Service") operated by Tours and Travels ("us", "we", or "our"). Please read these Terms carefully before using our Service.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
Services
Vaishali Holidays provides travel facilities and services specifically for Bihar, Nepal, Buddha, and Jain tourism. Our offerings include but are not limited to tour packages, transportation, accommodation arrangements, and guided tours.
Bookings and Payments
Booking Process
Inquiry: Submit your travel inquiry through our website or via email at hr.vaishaliholidays@gmail.com.
Confirmation: We will confirm your booking and send a detailed itinerary along with the pricing.
Payment: Payments can be made through the payment methods listed on our website. Full payment or a deposit may be required to secure your booking.
Cancellations and Refunds
Customer Cancellations: Cancellations must be made in writing via email. Refunds will be processed as per our cancellation policy, which will be communicated at the time of booking.
Company Cancellations: If we need to cancel your booking due to unforeseen circumstances, you will be offered a full refund or an alternative arrangement.
Travel Documentation
It is the customer's responsibility to ensure they have valid travel documents, including passports, visas, and health certificates, where applicable.
Changes to Itinerary
We reserve the right to make changes to the itinerary due to factors beyond our control, such as weather conditions, political situations, or other unforeseen circumstances. We will make every effort to provide suitable alternatives.
Health and Safety
Your safety is our priority. We advise all customers to obtain travel insurance to cover medical expenses, trip cancellations, and other potential losses. We are not liable for any health issues or accidents that may occur during your trip.
Limitation of Liability
Third-Party Services: We collaborate with third-party service providers for transportation, accommodation, and other services. We are not liable for any actions or omissions by these third parties.
Travel Risks: Travel involves inherent risks. By booking with us, you acknowledge and accept these risks. We are not liable for any injuries, losses, or damages that may occur during your trip.
Intellectual Property
The content on our website, including text, graphics, logos, and images, is our property or used with permission. You may not use, reproduce, or distribute any content without our written consent.
Privacy Policy
Your privacy is important to us. Our Privacy Policy, which is available on our website, explains how we collect, use, and protect your personal information.
Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Service after any changes indicates your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
Vaishali Holidays
Tours and Travels
Flat No. 101, Kolkil Campus, North SK Puri, Boring Road, Bihar, India
Email: hr.vaishaliholidays@gmail.com
Effective Date: 24th September 2024